Privacy Policy

Effective Date: November 20, 2024

Introduction

At Inboxpilot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you interact with our platform. We recognize that information privacy is an ongoing responsibility, and we will update this policy as we adopt new practices or technologies.

Contacting Us About Data Protection

Inboxpilot is headquartered in Wilmington, Delaware, USA. For any inquiries or concerns regarding our personal data policies, practices, or if you wish to exercise your privacy rights, please reach out to our dedicated Privacy Team. Our team is committed to assisting you with any questions you might have and ensuring your data is handled with the utmost care and respect.

Privacy Team Contact Information:

Inboxpilot
2810 N Church St PMB 16104
Wilmington, Delaware 19802-4447
[email protected]

Use of Gmail OAuth

Inboxpilot uses Gmail OAuth to access your Gmail account with the necessary permissions to send and read emails. We are committed to ensuring the privacy and security of your data. Here's how we handle your Gmail data:

• Email Access: We use Gmail OAuth to access your emails solely for the purpose of generating AI responses. We do not store your emails on our servers.
• Data Storage: The only data we store is the AI-generated response that is sent out, along with message IDs and thread IDs. This is stored for logging purposes to help improve our services and ensure accountability.
• Data Security: All data interactions with Gmail are encrypted and handled securely. We adhere to industry-standard security practices to protect your information.
• No Email Storage: We do not store, read, or analyze your emails beyond what is necessary to generate a response. Once the response is generated and sent, we do not retain any email content.
• User Control: You can revoke Inboxpilot's access to your Gmail account at any time through your Google account settings.

Google Workspace API Usage

We explicitly confirm that Inboxpilot does not retain or use data obtained through Google Workspace APIs to develop, improve, or train generalized AI and/or ML models. Our data usage is strictly limited to:

• Providing personalized service to individual users
• Generating AI responses within the specific user's context
• Maintaining necessary operational logs

We do not aggregate, store, or leverage user data for creating or enhancing generalized AI or machine learning models beyond the specific user's individual experience.

How We Collect and Use Your Personal Information

Inboxpilot collects and processes only the minimum necessary information to provide our AI-driven services:

• Required Information:
  • Email address
  • First and last name
  • Profile picture/avatar
  • Message IDs and thread IDs
  • Outgoing AI-generated email responses
  • Train your AI model with your data

We explicitly DO NOT:

• Store your incoming emails
• Store email attachments
• Store contact lists
• Use your data for advertising
• Sell your data to third parties
• Share data with information resellers
• Use data for credit assessment
• Use data for lending purposes
• Create external databases

Use of the Inboxpilot Website

As is true of most websites, Inboxpilot's website collects certain information automatically and stores it in log files. This information may include:

• Internet Protocol (IP) addresses
• Browser type
• Operating system
• Usage information about the use of Inboxpilot's website

We use this information to help us design our site to better suit our users' needs and to diagnose problems with our server.

Cookies and Tracking Technologies

Inboxpilot uses cookies and similar tracking technologies to improve your experience on our website. You can manage cookie preferences through your browser settings. For more information, please refer to our comprehensive Cookie Notice.

Data Protection and Security

We implement robust security measures to protect your data:

• Encryption of all data in transit and at rest
• Secure cloud infrastructure with industry-standard protections
• Regular security audits and updates
• Access controls and authentication mechanisms
• Monitoring systems for unauthorized access attempts

Data Retention and Deletion

We maintain clear data retention practices:

• Outgoing AI-generated emails are retained for quality assurance
• Message IDs and thread IDs are retained for service functionality
• Account information is retained while your account is active

You may request deletion of your data by:

1. Contacting our Privacy Team at [email protected]
2. Using the deletion tools in your account settings
3. Revoking access through your Google account settings

Sharing Information with Third Parties

The personal information we collect is stored in databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.

We only share information when:

1. You request or authorize it
2. It's required to provide our service
3. It's required to comply with the law
4. It's necessary for security purposes

Data Transfer and Security

Information we collect about you will be processed in the United States. By using Inboxpilot's services, you acknowledge that your personal information will be processed in the United States. We implement robust data protection mechanisms, including:

• Encryption: All customer data is encrypted using industry-standard encryption algorithms both at rest and in transit.
• Access Control: We employ user roles and permissions to ensure that only authorized personnel can access sensitive data.

Your Rights

You have the following rights concerning the information we hold:

• Right to Access: Request access to the information we have on record
• Right to Rectification: Request corrections to any inaccurate information
• Right to Erasure: Request the removal of your information from our records
• Right to Control: Manage your data sharing preferences and revoke access

Children's Data

We do not knowingly attempt to solicit or receive information from children.

Questions, Concerns, or Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:

Inboxpilot
2810 N Church St PMB 16104
Wilmington, Delaware 19802-4447
[email protected]

Thank you for choosing Inboxpilot. We are committed to ensuring your privacy and providing a secure platform.