✨ Built for shared operational inboxes

Your inbox wasn't built for operations. InboxPilot was.

Turn Gmail and Outlook into an AI workspace that drafts replies, answers questions, routes conversations, escalates the complex ones, and automates the email your business repeats.

Gmail

Outlook

InboxPilot drafting an email reply inside Gmail

One agent for every repetitive email, quotes, status, and documents 24/7

Lars Berg

Can you quote 500 units, delivered to Rotterdam?

InboxPilot Drafted

Hi Lars, 500 units lands at $2,400 each, delivered in 5 days. Full quote attached.

Cited from Pricing-2026.pdf

Quote requests

Checks your price list and drafts the quote before you open the thread.

Miriam Osei

Any update on our order?

InboxPilot Drafted

Hi Miriam, order #4821 left the warehouse Monday and arrives Thursday.

Cited from Shopify

WISMO and order status

Looks up the order in Shopify and replies with the delivery date, even at 2am.

David Chen

What documents do I need to apply?

InboxPilot Drafted

Hi David, just your passport scan and the signed form. Checklist attached.

Cited from Requirements.pdf

Documents and routing

Asks the sender for what's missing and routes the request once it's complete.

Build a workflow once, it runs on every email after

A trigger, a branch, and the actions that close the thread. No code.

Building a multi-step rule in InboxPilot: a payment status trigger branching into the actions that reply and resolve the thread

The work it stops repeating, and the work it hands back

Never answer the same question twice

The repetitive inquiries get answered from your own material, so the fortieth identical question costs what the first one did.

Keep every team on the same page

One set of knowledge across Gmail and Outlook. Change a policy once and every mailbox answers the new way, whoever is on shift.

Route emails automatically

Send each thread to the person who owns it. No morning triage, no forwarding chains, no request sitting unclaimed for a day.

Escalate when AI is not confident

If the answer is not in your material, it does not invent one. The thread goes to a person with the context attached.

Some emails need a rule, not just a reply

Routing

Send each request to the right place automatically

Branch on who sent it, what it is, or how urgent it is. Routine requests get answered. The ones that matter go to a named person.

A routing rule branching two ways: standard customers get a reply from Autopilot, VIP customers are assigned to a named teammate

Shared inbox native in Gmail and Outlook

Every kind of request, drafted in the mailbox your team already opens. No migration, and nothing new to sign into.

Teams run it on:

Shared inboxesCustomer supportSales enquiriesOperationsLogistics and dispatchProcurementQuote requestsVendor communications

RFQ & quote requestsRFQ automation WISMO & order statusWISMO email automation

Inbox

StatusFromRequest

NewPriya RamanQuote request Can you price 200 units delivered to Lyon?
DraftedTom WhelanOrder status Has order #5512 shipped yet?
WaitingAna FerreiraDocument request Sending the signed form over shortly.
DraftedMarcus BellCOI request We need the certificate before Friday.
NewKenji SatoBooking request Anything open on the 14th?
SentDana WhitfieldPurchase order PO 4471 attached for approval.

It pulls the answer out of wherever it already lives, your price list, your past quotes, your order system

Shopify

Notion

Docs & PDFs

Pipedrive

Your website

Email templates

AI Draft by InboxPilotWriting

Hi Sarah,

So sorry your order arrived damaged. I’ve approved your $24.99 refund. It’ll be back within 3-5 business days.

Send replyWorks inside Gmail

Shopify

Notion

Docs & PDFs

Pipedrive

Your website

Email templates

AI Draft by InboxPilotWriting

Hi Sarah,

So sorry your order arrived damaged. I’ve approved your $24.99 refund. It’ll be back within 3-5 business days.

Send replyWorks inside Gmail

InboxPilot is an AI workspace for the high-volume operational email a team shares. It reads your documents, your price lists, your past replies and the apps your team already runs on, then drafts from what it finds, inside Gmail and Outlook.