AI for your support, sales and ops inboxes.

Sorts each email to the right team and drafts the reply from your documents, in Gmail or Outlook. You review and send.

GmailOutlook
InboxPilot drafting an email reply inside Gmail

Works inside Gmail and Outlook, with the tools you already use

Gmail
Outlook
Slack
Shopify
Stripe
Notion
Google Sheets
Pipedrive
Webhooks
Gmail
Outlook
Slack
Shopify
Stripe
Notion
Google Sheets
Pipedrive
Webhooks

Answers the requests your inbox gets, quotes, order status and documents

Every request, followed through, from the first reply to done

Follow-up reminders keep track of what you promised and what you are waiting on. When a customer goes quiet, the nudge is already in your drafts.

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Build a workflow once, it runs on every email after

Building a multi-step rule in InboxPilot: a payment status trigger branching into the actions that reply and resolve the thread
  • “When a customer asks where their order is, draft the reply from Shopify.”
  • “When an invoice arrives, forward it to accounts@ and mark it read.”
  • “When a newsletter or notification arrives, label it and archive it.”
See an order status workflow

Some emails need a rule, not just a reply

Email triage sorts new email into your own labels, so a refund and a quote never share a pile. What needs a person goes to whoever owns it, by email or in Slack.

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A routing rule branching two ways: standard customers get a reply from Autopilot, VIP customers are assigned to a named teammate

Lives in the inbox you already use, no migration, nothing new to sign into

Inbox
StatusFromRequest
  • NewPriya RamanQuote request Can you price 200 units delivered to Lyon?
  • DraftedTom WhelanOrder status Has order #5512 shipped yet?
  • WaitingAna FerreiraDocument request Sending the signed form over shortly.
  • DraftedMarcus BellCOI request We need the certificate before Friday.
  • NewKenji SatoBooking request Anything open on the 14th?
  • SentDana WhitfieldPurchase order PO 4471 attached for approval.

Answers from your own material, docs, your website and the tools you connect

Shopify
Notion
Docs & PDFs
Pipedrive
Your website
Email templates
InboxPilotAI Draft by InboxPilotWriting

Hi Sarah,

So sorry your order arrived damaged. I’ve approved your $24.99 refund. It’ll be back within 3-5 business days.

Send replyWorks insideGmailOutlook

AI email replies are written from your price list, policies and order data. You review and send.

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Connect once. Drafts start within minutes.

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Instructions
You answer for the support team at Acme. Keep replies short and friendly. Quote prices from the 2026 price list only. If the order number is missing, ask for it before anything else.
Signature
Best regards,
Maya, Acme Support
Knowledge
  • Notion
  • Shopify
  • Price list 2026.pdf
Inboxes and channels
  • support@acme.co
  • orders@acme.co
  • #support
Guardrails
Never promise a delivery date we do not have. Refunds over $100 go to a person. Do not comment on other suppliers. If the customer is upset, hand the thread over.
Steps
  1. 1.Find the order or the quote.
  2. 2.Answer from the price list or the policy.
  3. 3.Not sure? Hand it to a person.

Your email is not training data

SOC 2 Type II certified
GDPR compliant

Your data stays yours

Never used to train public models.

Encrypted end to end

At rest and in transit.

Scoped access

Only the data it needs, nothing more.

SOC 2 Type II certified. GDPR compliant.
Security overview

Every reply, drafted from your data.

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