AI for your support, sales and ops inboxes.

Every request goes to the right teammate with a reply drafted from your documents, then stays on the list until it's done, in Gmail or Outlook.

GmailOutlook

Works inside Gmail and Outlook, with the tools you already use

Gmail
Outlook
Slack
Shopify
Stripe
Notion
Google Sheets
Pipedrive
Webhooks
Gmail
Outlook
Slack
Shopify
Stripe
Notion
Google Sheets
Pipedrive
Webhooks

Answers the requests your inbox gets, quotes, order status and documents

Every request, followed through, from the first reply to done

Each request sits under You owe, Waiting on or Done, and moves on its own as replies go out and answers come in. Follow-up reminders put the nudge in your drafts when a customer goes quiet.

Learn more
You owe4Waiting on3Done2

  • Lumen StudioDraft ready

    Send the desk quote

  • Juniper CaféDraft ready

    Send the price for 20 bar stools

  • Orbit Coffee

    Confirm the delivery date

  • Wren Dental

    Book a showroom visit

Quote for 12 standing desksQT-2041Asked 3 days ago

Reply

Draft to Lena, ready to send.

Open in Gmail

Hi Lena,

The 12 desks are $480 each, delivered in two weeks.

Maya

Checklist

Everything received.

Conversation

Lena, Mon. Asked for a quote.

Every request gets an owner, from rules your team writes in a sentence

Write who handles what, like refunds over $200 go to Maya. Routing rules give each new request its owner, and the owner gets an email with the conversation.

Learn more

Assignment rules

  • QuotesDana Reyes
  • Refunds over $200Maya Chen
  • Order questionsLee Park
  • Everything elseSam Ortiz

Answers from your own material, docs, your website and the tools you connect

Shopify
Notion
Docs & PDFs
Pipedrive
Your website
Email templates
InboxPilotAI Draft by InboxPilotWriting

Hi Sarah,

So sorry your order arrived damaged. I’ve approved your $24.99 refund. It’ll be back within 3-5 business days.

Send replyWorks insideGmailOutlook

AI email replies are written from your price list, policies and order data. You review and send.

Learn more

Build a workflow once, it runs on every email after

Building a multi-step rule in InboxPilot: a payment status trigger branching into the actions that reply and resolve the thread
  • “When a customer asks where their order is, draft the reply from Shopify.”
  • “When an invoice arrives, forward it to accounts@ and mark it read.”
  • “When a newsletter or notification arrives, label it and archive it.”

Connect once. Drafts start within minutes.

Start free trial
Instructions
You answer for the support team at Acme. Keep replies short and friendly. Quote prices from the 2026 price list only. If the order number is missing, ask for it before anything else.
Signature
Best regards,
Maya, Acme Support
Knowledge
  • Notion
  • Shopify
  • Price list 2026.pdf
Inboxes and channels
  • support@acme.co
  • orders@acme.co
  • #support
Guardrails
Never promise a delivery date we do not have. Refunds over $100 go to a person. Do not comment on other suppliers. If the customer is upset, hand the thread over.
Steps
  1. 1.Find the order or the quote.
  2. 2.Answer from the price list or the policy.
  3. 3.Not sure? Hand it to a person.

Your email is not training data

SOC 2 Type II certified
GDPR compliant

Your data stays yours

Never used to train public models.

Encrypted end to end

At rest and in transit.

Scoped access

Only the data it needs, nothing more.

SOC 2 Type II certified. GDPR compliant.
Security overview

Every request, answered and followed through.

Start free trial