AI Powered

Custom ChatGPT for your

Begin your day with emails neatly organized, replies crafted to match your tone

Build your agent

No code required

Gmail

Zendesk

How It Works

Add your data sources, train the AI Agent, customize it to your liking, and link it to your support accounts.

Import Your Custom Data

Upload email templates, documents, or provide a website URL for the AI to crawl and learn your brand voice.

Customize Your Email Agent Prompt

Set the AI's role, tone, and instructions. Define how it should respond—whether as a sales rep, support agent, or executive assistant.

Connect Your Email

Link your email or helpdesk accounts securely. Inboxpilot integrates seamlessly with your existing workflow.

Automate Drafts & Replies

Inboxpilot now auto-labels, generates drafts, and can even auto-send replies—24/7. Stay in full control with granular settings.

Trusted by thousands

See where InboxPilot has been recognized

Trusted by businesses worldwide

Emails Drafted

Hours Saved

0.0x

Support Efficiency

Faster Responses

Want to see how to use our tool daily? Check out this video

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Boost Email Productivity

AI Email Assistant That Gets You One Hour Back Per Day

InboxPilot is the most advanced AI email writing agent that handles repetitive emails, reduces inbox clutter, and boosts your productivity—all on your existing tools.

Smart Prompting

Give clear instructions to your AI assistant, and it will generate perfect draft responses. Train it with your tone, style, and knowledge base for consistent, on-brand communication.

Intelligent Labeling

Automatically organize and categorize your emails with AI-powered labeling. Reduce inbox clutter and find what you need instantly, keeping your workflow organized and efficient.

Custom Knowledge Base

Create custom responses based on your own knowledge base and templates. Handle repetitive emails effortlessly and maintain consistency across all your communications.

Get Time Back

Stop wasting time on repetitive emails. Boost your email productivity and get back one hour per day by automating responses to common questions and routine correspondence.

Works like the best customer service agents

Inboxpilot is designed to work with your existing tools and workflows.

Hi, I’m having trouble accessing the premium features on my account.

Hi Kate, I noticed your Pro plan expired two days ago. Let me know if you’d like me to renew it and restore access!

Personalized answers

Your AI email writer agent knows who it's talking to.

Instant actions

Your AI email writer agent responds immediately to customer queries with pre-trained knowledge.

Empathetic & on-brand

Your AI email writer agent is trained to be empathetic and on-brand, using your brand voice and tone.

Smart escalations

Your AI email writer agent collects key information and provides detailed summaries to your support team when escalating customer issues.

Observability

See how your AI email writer agent makes decisions and takes actions with full visibility into each step of the process.

Simple, Transparent Pricing

Choose the perfect plan for your business needs

Start free, upgrade anytime. No hidden fees, cancel anytime.

Free

Get started with AI email automation

$0Forever

Perfect for trying out InboxPilot

✓ 10 emails per month
✓ 1 inbox
✓ 1 website chatbot
✓ Train with your data
✓ Basic AI features

Get Started Free

Hobby

For personal email automation

$19/month

Standard

For growing businesses

$129/month

Best for small teams

✓ 1,000 emails per month
✓ Unlimited inboxes
✓ Unlimited website chatbots
✓ Remove InboxPilot branding
✓ Advanced AI features

Get Started Free

Enterprise

For large organizations

$499/month

Everything you need at scale

✓ 10,000 emails per month
✓ Unlimited everything
✓ Priority support
✓ Custom integrations
✓ Advanced analytics

Get Started Free

Trusted by businesses worldwide

Enterprise-grade security and reliability

Your data is protected with enterprise-grade security and encryption. Start with our free plan and scale as you grow.

Start using the most affordable AI email writing agent today and automate 80% of your tickets

Get set up in minutes, no developers required.

Build your agent

What Our Customers Say

Trusted by professionals across industries

As a law firm, we receive hundreds of client inquiries daily. InboxPilot has automated 85% of our initial responses while maintaining our professional tone. Our clients can't tell the difference between AI and human responses.

Michael

Verified Customer

Our e-commerce business was drowning in product questions. InboxPilot's website chatbot now handles 90% of customer inquiries instantly, and our sales have increased by 40% since implementation.

Jennifer

Verified Customer

The email labeling feature alone has saved me 2 hours daily. InboxPilot automatically categorizes urgent requests, and I never miss important client communications anymore.

David

Verified Customer

InboxPilot has revolutionized our customer support operations. We've reduced response time from 4 hours to under 15 minutes and our team can now focus on complex issues instead of repetitive inquiries. The AI perfectly captures our brand voice.

Sarah

Customer Success Manager

We're a small SaaS startup with limited resources. InboxPilot allows us to provide 24/7 customer support without hiring additional staff. It's been a game-changer for our growth.

Lisa

Verified Customer

The AI perfectly captures our brand voice and handles complex technical support questions. Our customer satisfaction scores have improved by 35% since implementing InboxPilot.

Alex

Verified Customer

As a busy professor, I was spending hours responding to student emails. InboxPilot now handles course-related questions automatically, giving me more time for research and teaching.

Dr. Maria

Verified Customer

Our real estate agency was missing leads due to delayed responses. InboxPilot ensures every inquiry gets an immediate, professional response, and our lead conversion rate has doubled.

Robert

Verified Customer

Frequently Asked Questions

I am hesitant to let a chatbot handle my company’s emails. How reliable are its responses?

The answers provided have a strict confidence score when using the auto-reply mode. If the confidence score falls below a certain threshold, the system will escalate the query for you and your team to handle. In draft mode, the confidence score threshold is lower, allowing more leniency as it usually involves a human review before sending the response.

Will you have access to my entire email account?

No. Our system will only access the specific email threads or messages necessary to generate a response. Your personal or sensitive information is never shared with us or any other parties. We do not store anything besides encrypted generated responses, nor do we analyze or use any data outside of the email interactions needed for responses.

Who can read my emails and is my data safe?

No human eye reads your emails—everything is encrypted. We follow strict security measures to protect your data. Your emails are end-to-end encrypted, and we do not store or share your email contents. Only you have access to your emails and the responses generated.

How secure is my data from my integrations?

All processed content from your integrations is stored in isolated containers. All data is encrypted at rest (AES-256) and in transit. Your data is never used for any reason (including AI model training) other than servicing API calls or customer support at your request only.

What is an AI agent?

An AI agent is an artificial intelligence system that can understand natural language conversations and questions, and provide helpful responses based on its training. InboxPilot is an AI agent platform that allows you to build your own personalized AI agent by uploading your own documents, content, manuals, etc. The AI agent then learns from this uploaded content and can answer questions instantly based on the information provided to it.

How is InboxPilot different from ChatGPT?

For all the amazing things ChatGPT can do, it can't access your company's private content or data. So it can't answer question on how your business or products actually work. With InboxPilot, you get the power of ChatGPT, but with an AI agent that knows everything about your company and it's internal or external documentation.

How does the human handover work?

Around 80% of customer support conversations can be resolved by one of our AI agents. But when a question can't confidently be answered by the AI agent, then your customers are given the option to 'Talk to a person'. If they select this option, they are seamlessly transferred to one of your agents within your existing support tool, e.g., Gmail or Zendesk.

Is my data used to train any LLM?

Never.

When does the email chatbot stop replying?

The chatbot will continue to respond as long as the conversation remains relevant and productive. However, it may stop replying if it detects that the conversation has reached a natural conclusion, if the query requires human intervention, or if it encounters topics beyond its capabilities. Additionally, if you decide to jump in and reply to the email yourself, the chatbot will stop replying to avoid duplicate responses.

Are there any additional costs or limits to using your service?

No, it's entirely based on the plan you choose. Each plan gets a number of emails allocated per month, and they reset on the first of every month.

How does the system generate responses to my emails?

When you send an email, our LLM analyzes the content of your message and generates a response based on the context and information it has learned. The model ensures that each reply is tailored to your specific inquiry, offering accurate and helpful answers.

Will the email chatbot understand multiple languages?

Yes, the email chatbot can process and respond in several languages. If you send an email in a different language, the system will respond using the same language the incoming email was received. For specialized language support, a human representative will assist as needed.

Does the email chatbot have the ability to hold a full conversation with the user?

Yes, the email chatbot keeps track of the context of the email thread and answers based on the previously asked questions and relevant data. This allows it to maintain a coherent and meaningful conversation throughout the email exchange.

When does the system flag an email for human intervention?

The system may flag an email for human intervention when it detects sensitive or complex issues, unclear or ambiguous requests, negative sentiment, or specialized inquiries that require specific knowledge beyond the LLM’s capabilities. It may also escalate emails with unusual language, formatting, or technical jargon. Additionally, the system flags a thread for human intervention if the recipient asks to speak to someone, if no relevant answer could be provided, or if the answer provided falls below a confidence score. In these cases, a human representative will review the email and ensure your issue is properly addressed.

How do I connect my website's form to InboxPilot?

To connect your website's form to InboxPilot, you need to link the email account where your form submissions are sent (e.g., Gmail or Outlook) and specify keywords to identify them. In your InboxPilot dashboard, go to the "Connect Email" section and select your email provider. Authorize InboxPilot to access the account receiving your form submissions. Then, in the setup form, under "Reply-Only Keywords (Optional)," enter unique words or phrases from your form emails (e.g., "Contact Form," "Submission ID," or "Support Request") that InboxPilot should look for to process new submissions. Once connected, InboxPilot will monitor that inbox and respond to emails containing those keywords.